Canon Printer Error Codes: Causes and Troubleshooting
Share
Canon printer error codes can point to paper-feed, ink, printhead, scanner, network, or service issues. The meaning and reset procedure can vary by model, so check the exact code against your printer’s Canon manual before taking action.
Safety first: Switch the printer off and unplug it before inspecting accessible paper paths or exterior parts. Avoid disassembling the printer, cleaning internal components, or resetting service counters unless Canon’s instructions for your exact model say to do so. If the printer is under warranty, contact Canon or an authorized service provider.
Paper-feed and carriage errors
Codes covered in this guide include 6A00, 6A80, 6A81, E02, E03, 1007, 1250, 1259, P02, P03, 5100, and 6000. Depending on the model, these can be associated with paper, tray position, or an obstruction along a moving path.
- Check that the correct paper size and type are selected and that paper is loaded and aligned as shown in the manual.
- Look for visible scraps of paper in user-accessible areas. Remove paper slowly in the direction of the paper path, without forcing moving parts.
- Make sure the paper tray and output tray are fully seated or extended as required by the printer.
- If the code returns after a restart and a careful check, stop and contact Canon support rather than opening the printer further.
Ink and cartridge errors
Codes mentioned in this guide include 5B02, C000, E04, E05, E13, E15, E16, 1401, 1660, 1688, 5200, and 006. Check the exact code in your model’s manual, then confirm the cartridge or ink tank is the correct type, properly seated, and installed with any required packaging seals removed. A low-ink warning may also require a cartridge or tank replacement.
For selected PIXMA models, these Canon ink listings may help. Confirm the model list on the product page matches your printer before ordering:
- Canon PG-445 / CL-446 cartridges for selected PIXMA models
- Canon GI-40 four-colour ink set for selected PIXMA G models
- Canon GI-41 four-colour ink set for selected PIXMA G models
If the printer still does not recognize a correctly installed consumable, check Canon’s compatibility guidance. Repeatedly reseating or cleaning electrical contacts can damage the cartridge or printer.
Printhead-related errors
B200, B203, B504, U052, and 1403 can indicate a printhead or printer fault, but the specific cause depends on the model. Use the printer’s built-in maintenance cleaning only as directed in its manual. If the error remains, arrange service rather than removing or washing the printhead yourself.
These printheads fit only the model ranges listed on their product pages:
- Canon BH-40 / CH-40 printhead set for selected PIXMA G models
- Canon BH-4 / CH-4 printhead set for G1400, G2400, G3400, and G4400 series
Waste-ink and service alerts
5B00, 5B02, E08, P07, 5010, 5600, and 5800 are associated in this guide with waste-ink or maintenance warnings on certain Canon models. These may require service or a model-specific procedure. Do not rely on unofficial service-mode button sequences or reset a counter without addressing the underlying maintenance issue. Contact Canon or an authorized technician if the alert persists.
Scanner, computer, and network errors
P22, 751, 752, 801, 806, 11 244 0, 2 140 21, and 5 157 69 can relate to scanning, network connectivity, software, or access to a computer or folder. Confirm the printer is connected to the intended network, clear any stuck scan or print jobs, and check the destination address, login details, and folder permissions. If a firewall is involved, ask your network administrator to allow the Canon scanning software as needed instead of turning the firewall off.
When to get help
For recurring codes, internal mechanical faults, or errors that require opening the printer, contact Canon support or an authorized service provider with the printer model and exact code. These steps are general guidance only; the printer’s model-specific manual takes priority.