
Common Xerox Office Printer Error Codes and Solutions
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Q: What does the code "J6" mean on my Xerox printer? A: The "J6" code on a Xerox printer indicates a paper jam in the fuser area. To resolve this issue, follow these steps:
- Turn off the printer and unplug it from the power source.
- Open the front cover and remove any paper that is visible.
- Open the rear cover and check for any paper or debris that may be causing the jam.
- Gently pull any paper out of the fuser area, being careful not to tear it.
- Close the rear cover and front cover, plug in the printer, and turn it back on.
Q: What does the code "016-749" mean on my Xerox printer? A: The "016-749" code on a Xerox printer indicates an issue with the paper tray. To resolve this issue, try the following steps:
- Open the paper tray and make sure that the paper is loaded correctly.
- Remove any paper that is jammed in the tray or feeder.
- Check for any damage to the paper tray or feeder.
- If the issue persists, try resetting the printer by turning it off and unplugging it for a few minutes before turning it back on.
Q: What does the code "077-900" mean on my Xerox printer? A: The "077-900" code on a Xerox printer indicates an issue with the printer's network connection. To resolve this issue, try the following steps:
- Make sure that the printer is connected to the network and that the network settings are correct.
- Check the network cable and make sure that it is securely connected to the printer and the network switch or router.
- Restart the printer and the network switch or router.
- If the issue persists, try resetting the printer to its default network settings and then reconfigure the settings.
Q: What does the code "091-320" mean on my Xerox printer? A: The "091-320" code on a Xerox printer indicates an issue with the printer's drum cartridge. To resolve this issue, try the following steps:
- Open the front cover of the printer and remove the drum cartridge.
- Check the drum cartridge for any damage or wear.
- If the drum cartridge is damaged or worn, replace it with a new one.
- If the drum cartridge appears to be in good condition, reinstall it in the printer and try printing again.
Q: What does the code "016-720" mean on my Xerox printer? A: The "016-720" code on a Xerox printer indicates an issue with the paper supply. To resolve this issue, try the following steps:
- Open the paper tray and make sure that it is loaded correctly.
- Check for any paper jams or obstructions in the paper path.
- Make sure that the correct paper type and size are selected in the printer driver settings.
- If the issue persists, try resetting the printer by turning it off and unplugging it for a few minutes before turning it back on.