Common Xerox Office Printer Error Codes and Solutions

Common Xerox Office Printer Error Codes and Solutions

Q: What does the code "J6" mean on my Xerox printer? A: The "J6" code on a Xerox printer indicates a paper jam in the fuser area. To resolve this issue, follow these steps:

  1. Turn off the printer and unplug it from the power source.
  2. Open the front cover and remove any paper that is visible.
  3. Open the rear cover and check for any paper or debris that may be causing the jam.
  4. Gently pull any paper out of the fuser area, being careful not to tear it.
  5. Close the rear cover and front cover, plug in the printer, and turn it back on.

Q: What does the code "016-749" mean on my Xerox printer? A: The "016-749" code on a Xerox printer indicates an issue with the paper tray. To resolve this issue, try the following steps:

  1. Open the paper tray and make sure that the paper is loaded correctly.
  2. Remove any paper that is jammed in the tray or feeder.
  3. Check for any damage to the paper tray or feeder.
  4. If the issue persists, try resetting the printer by turning it off and unplugging it for a few minutes before turning it back on.

Q: What does the code "077-900" mean on my Xerox printer? A: The "077-900" code on a Xerox printer indicates an issue with the printer's network connection. To resolve this issue, try the following steps:

  1. Make sure that the printer is connected to the network and that the network settings are correct.
  2. Check the network cable and make sure that it is securely connected to the printer and the network switch or router.
  3. Restart the printer and the network switch or router.
  4. If the issue persists, try resetting the printer to its default network settings and then reconfigure the settings.

Q: What does the code "091-320" mean on my Xerox printer? A: The "091-320" code on a Xerox printer indicates an issue with the printer's drum cartridge. To resolve this issue, try the following steps:

  1. Open the front cover of the printer and remove the drum cartridge.
  2. Check the drum cartridge for any damage or wear.
  3. If the drum cartridge is damaged or worn, replace it with a new one.
  4. If the drum cartridge appears to be in good condition, reinstall it in the printer and try printing again.

Q: What does the code "016-720" mean on my Xerox printer? A: The "016-720" code on a Xerox printer indicates an issue with the paper supply. To resolve this issue, try the following steps:

  1. Open the paper tray and make sure that it is loaded correctly.
  2. Check for any paper jams or obstructions in the paper path.
  3. Make sure that the correct paper type and size are selected in the printer driver settings.
  4. If the issue persists, try resetting the printer by turning it off and unplugging it for a few minutes before turning it back on.

 

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