HP Printhead for HP Smart Tank 720 725 750 790 795 6000 7000 7300 7600 Series

The printer may display an error if the printheads are not installed correctly.

1. Raise the ink access door and wait for the carriage to stop.

   

2. Make sure the print head cover is closed.

   • If the print head cover is closed, continue with the following steps.

   • If the print head cover is open, press down to close it, close the ink access door, and then try printing. If the error persists, continue with these steps.

3. Press the blue button on the print head carriage to open the print head cover.

   

4. On the printhead with the error, press down to release it, and then pull it out of the slot.

   CAUTION:

   To avoid wasting ink, hold the print head by its sides and keep it upright at all times.

5. Make sure the caps on top of the new printhead have been removed.

   

6. Make sure you have removed the tape from the print head contacts.

   CAUTION:

   Do not touch the copper-colored contacts or the ink nozzles. Do not reapply the protective tape over the contacts. Touching these parts can cause clogging, ink failure, and poor electrical connections.

   

7. Insert the print head into the slot until it clicks into place.

   

8. Repeat the above steps for the other head only if indicated by the error message or  print head icon .

9. Close the print head cover.

   

10. Close the ink access door.

    

11. Align the print heads.

    • If your printer has a touch screen control panel, follow the prompts on the control panel to print an Alignment page, and then follow the instructions on the page to align the printheads.

    • If your printer does not have a touch screen control panel, a TO blinks on the control panel and an alignment page prints automatically. Follow the instructions on the page to align the printheads.

Reboot the printer to recover from errors or failures.

1. With the printer turned on , unplug the power cord from the product.

2. Disconnect the power cord from the power source.

3. Wait 60 seconds.

4. Plug the power cord back into the wall outlet and into the printer.

   NOTE:

   HP recommends that you plug the printer directly into a wall outlet.

5. Turn on the printer to complete the reset.